![]() ![]() He gets 45mb/s all day long I get 2mb/s if im lucky. "he's never heard of a red cable fault' even though he works for BT. My neighbour's internet connects to the same Green Box as mine.His speed is fine. ![]() ![]() Un arranged they sent out an engineer to look at the issue!!! What issue - we are 700m away from the cabinet, the fact that we can get a 49Mbps connection is far better than you would expect at that distance! I'd love to get 55Mbps+ but until it happens I can live with 49Mbps, and sending an engineer out to fix the unfixable was pointless and a waste of Vodafones money (In my case, not yours - your issues should be not only sortable but also sorted!). Just using the router though was not enough, and in order to get the discount re-instated I ended up making a call to support. Having recently renewed our contract, it reset our speed discount, so the old VF router had to come out. So damage on the cable between the cabinet and the exchange, or oversubscription within a cabinet affects all users connected to that cabinet - irrespective of who they buy their broadband from! Your internet is running over the OpenReach network from the time it leaves your home at least until it reaches the local exchange. ![]()
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